Connected Office Managed

What does purchasing a Connected Office Managed package mean to your business?
Put simply, it means IT headaches are a thing of the past. Less succinctly, it means you've partnered with a trusted business technology advisor whose success is tied to your uptime. We don't get paid more the more we come see you. In fact, for a fixed monthly fee you know all your technology concerns, from security to data, from desktops to' line of business' applications are all bolted down and always accessible. It also means having remote access to a TEAM of network engineers at your disposal at the click of a mouse or dial of a phone. And your local Utility Service Provider is always there to provide personal onsite service and advice.

User-based, fixed-fee service and support with “à la carte” software & hardware.

Connected Office services were created to meet the evolving needs of small and medium-sized businesses. With Connected Office Managed, intelligent small and medium-sized businesses are free to concentrate on their work, not their technology. Main service options include:

1-866-My-Utility Live Helpdesk - support users with secure remote access to network and desktops for on-demand service and training.

Remote Monitoring and Management - network, desktop / laptop, security and data-back-up 24x7.

Security and Protection - ongoing anti-virus and patch management service. Comprehensive security management concentrated in three areas of exploitation - perimeter, remote access and end-users.

Online Backup and Storage - remote backup of servers, desktops and laptops for business continuity and disaster recovery.

Asset and Lifecycle Management - tracking of all hardware and software assets, including updates, usage and compliance.

Communications Services - Virtual Exchange with advanced email and anti-spam; Managed Voice-over-IP; Mobile Integration - Blackberry©, iPhone™ and Microsoft® devices.

Business Applications – Vertical line of business application expertise through our Utility Certified Vendor Program; accounting and customer relationship management.

Onsite Service - network/security assessment, emergency support, onsite maintenance, end-user training.

Utility Meter Reading - business-technology assessment to quickly determine what you are spending on technology and how you are utilizing your investment.

Hardware/Software - full range of hardware and software to meet your network, desktop and security requirements with both on-premise and virtual server and desktop options.

> Download the Connected Office Managed brochure or contact us to see if CO Managed is the right choice for your business.